Case study:
Language Solutions to
Interact and Engage with a
Larger Userbase
Largest retailer in India, with patronage of more than 50 million customers.
The retail brand wanted KPT Technologies to provide language solutions to the enterprise
that would enable their digital systems to provide real time information to the user
irrespective of the language used as input language by the user. The result of such an effort
would ensure that all users visiting the enterprise’s website or app could easily search for
the product or service using their native language while the system would give out the most
suitable options in real time.
KeyPoint Technologies used its more than decade old expertise in providing language
technology and solutions to enable real time multilingual translations. KPT after careful
evaluation created a baseline based on the multiple catalogs shared, solution has been
integrated into the client’s workflow, this helped the users by delivering the best experience.
KeyPoints timely solution ensured the client had a fully functional language translation
engine that provided for accurate translations in real time. The solution also facilitated
reduction in translation costs, automated evaluation of translation quality as well as a sharp
drop in overhead costs related to support.
KeyPoint Technologies through its proven expertise has pioneered native language
messaging and communication with world’s largest language base. Spearheading research
in linguistics and AI, it has built the best suited next generation language and device
solutions. We are trusted partners to OEMs, Operators, and App Developers for
developing intelligent interfaces, engines & input experiences. Our product range includes
world’s first AI powered, user-initiated, multi-lingual, search and discovery platform,
Xploree; A multilingual, multipurpose conversational chatbot called Xbot. We are also
identified as a leader in the localization industry, providing end-to-end translation and
localization solutions to help our clients attain their global communication, marketing and
revenue goals.
KeyPoint Technologies